For amounts under 5000 euros: Secure delivery by DHL
For amounts over 5000 euros - secure delivery by Malca Amit
As soon as we receive your order and payment, we send you the pieces immediately if they are in stock. Otherwise, it takes 4-6 weeks to create the desired jewel.
CANCELLATIONS and RETURNS
For stock items: we continually strive to provide the best possible service to our online customers. However, in the unlikely event that you are not completely satisfied with your purchase, you may return your item(s) to us for a refund within 14 days of your order. Your purchase(s) must be returned in the original packaging, in perfect condition. On return to us, all jewellery is inspected by our quality control team before your refund is processed.
Please make sure you try on the jewellery carefully. If you decide to return an item, please ensure that it is in perfect condition. Items returned in unsaleable condition will not be refunded and will be returned to you.
We will provide you with a DHL return slip for values under 5000 euros. Please contact us for higher values.
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